Summer is peak season for supercars and classic cars. With owners enjoying road trips, events and European driving tours, specialist claims teams naturally see an increase in incidents involving high-value and enthusiast vehicles.
We caught up with our specialist claims handlers, Dana, Chris and Kian, to find out what they're seeing this season and how they're helping clients when the unexpected happens.
What trends are you seeing this year?
Dana: "We're definitely seeing more claims involving vehicles abroad as clients make the most of the summer months and travel across Europe."
Chris: "I agree. European driving holidays and organised tours remain really popular with supercar owners. The challenge is that incidents overseas often bring added complexity, particularly when vehicle repatriation is needed."
Kian: "And with the good weather, more classics and high-value vehicles are being used regularly, so naturally we see an increase in accidents and claims."
What matters most to owners after an incident?
Dana: "These vehicles mean a lot to their owners. They're not just cars. That's why we offer specialist recovery solutions, including enclosed transportation where appropriate."
Kian: "Clients want their vehicle treated properly and repaired by people who understand it. Sending a Lamborghini or a cherished classic to just any garage isn't an option."
Chris: "Exactly. Repair quality, protecting the vehicle's value and specialist expertise are what matter most. That's where our manufacturer-approved and prestige repair networks make a real difference."
What sets our claims service apart?
All three handlers were quick to highlight one thing: dedicated ownership.
Chris: "Every customer has a dedicated claims handler from start to finish, giving them a single point of contact throughout the claim."
Dana: "That one-to-one relationship is incredibly important, particularly when dealing with high-value vehicles."
Kian: "We understand these vehicles, their repair requirements and the expectations of their owners. It's a specialist service built around the client's lifestyle, not just their insurance policy."
Final thoughts for brokers?
What should brokers remember most about our proposition?
Dana: "Dedicated file ownership and personal service."
Chris: "Specialist knowledge combined with proactive communication."
Kian: "We're specialists. From overseas recoveries and repatriations to manufacturer-approved repairs, we're focused on protecting both the vehicle and the customer experience."
When clients trust you with their supercar or classic car insurance, they expect more than a standard claims process. With specialist expertise, dedicated handlers and access to the right repair and recovery partners, that's exactly what we deliver.
Download our specialist claims guide here.
