Make a claim
For ERS Policyholders
call 0330 123 5992
For Non-ERS Policyholders
call 0345 602 3379
or email fnol.motor@ers.com
Our policies are available exclusively through UK brokers
It could be a classic car collection, an ice cream van or a fleet of cherry pickers - we understand the importance of these vehicles to you and your business. That's why we offer tailored motor insurance that covers exactly what you need and not what you don’t.
Sold through specialist brokers that will understand your needs like we do.
Understanding soft credit searches during the quote process
When you request a motor insurance quote, insurers may perform a soft credit search to verify your identity and information. This doesn’t affect your credit score and is only visible to you. Companies like IQUW, ERS’s parent company, may conduct these checks even if you don’t take up the quote. Your data is handled securely and in line with data protection laws. Please speak to your broker if you have any questions or concerns.
Windscreen repairs
Call us on
0345 602 3378
from the UK or EU
Report a breakdown
Call our Rescue Team on 0800 243 783 or 01277 720 718 (UK) or +44 1277 235 999 (Europe).
If you are deaf, hard of hearing or speech impaired and require assistance, you can text your full name and registration number to +44 (0) 7537 404890.
Need an insurance quote?
Because we work directly with motor brokers you will need to find a broker to get insurance with us. Brokers will help you find the best cover for your needs.
We recommend finding a broker using the British Insurance Brokers’ Association (BIBA) recommended list. When you find a broker you’d like to use, just ask for the ERS price on your risk.
Find out more
Let's get things sorted
You’re in safe hands. We’ve managed thousands of claims over the years and we’re on your side. Let’s try to get the claim sorted as soon as possible.
Make a claim
For ERS Policyholders
call 0330 123 5992
For Non-ERS Policyholders
call 0345 602 3379
or email fnol.motor@ers.com
Windscreen repairs
Call us on
0345 602 3378
from the UK or EU
Or you can book online (excluding coaches, buses and motorhomes)
Book online
Report a breakdown
Call our Rescue Team on 0800 243 783 or 01277 720 718 (UK) or +44 1277 235 999 (Europe).
If you are deaf, hard of hearing or speech impaired and require assistance, you can text your full name and registration number to +44 (0) 7537 404890.
Key policyholder benefits
All claims are handled in-house, so you know you’re talking to experts who understand what this means to you
Damage assessments are quickly reported and accurately managed by our in-house engineering team. We won't keep you waiting for news
Only genuine replacement parts used by our specialist repairers. Work comes with a 5-year warranty
Optional courtesy car available. Premium vehicle for those with Prestige cover
