We’re here when you need us

If you’re a policyholder with a question about your ERS policy, the best person to contact is your broker. They will know your policy and be able to answer all your questions.

If you’re a broker, you can find contact numbers for our underwriters on our product pages. Alternatively you can contact your relevant relationship manager using the contact information below.


Getting in touch

Head Office
52-54 Leadenhall Street
London
EC3A 2BJ

Swansea Office
Crucible Park, Llansamlet
Swansea
SA7 0AB

Claims Icons Telephone

Report a claim – Contact details

Call: 0330 123 5992

Find out how to make a claim.

Contact customer services and underwriting

Select a product from the dropdown to show the customer service and underwriting contact details for your specific vehicle cover.

Customer Services
Call: 0345 602 5801
Email: personalmotor@ers.com

Underwriting
Call: 0345 602 5801
Email: privatcaruw@ers.com

Customer Services
Call: 0345 600 3890
Email: personalmotor@ers.com

Underwriting
Call: 0345 600 2113
Email: bespokeuwquotes@ers.com

Customer Services
Call: 0345 600 3893
Email: commercialmotor@ers.com

Underwriting
Call: 0345 600 2280
Email: commercialquotes@ers.com

Customer Services
Call: 0345 602 5428
Email: agricultureuw@ers.com

Underwriting
Call: 0345 600 2284
Email: agriculturequotes@ers.com

Customer Services
Call: 0345 602 5809
Email: commercialmotor@ers.com

Underwriting
Call: 0345 600 2297
Email: fleet.quotes@ers.com

Customer Services
Call: 0345 602 5809
Email: commercialmotor@ers.com

Underwriting
Call: 0345 600 2286
Email: smeprotect@ers.com

Customer Services
Call: 0345 602 5428
Email: agricultureuw@ers.com

Underwriting
Call: 0345 600 2284
Email: agriculturequotes@ers.com

Customer Services
Call: 0345 600 3890
Email: personalmotor@ers.com

Underwriting
Call: 0345 600 2113
Email: bespokeuwquotes@ers.com

Customer Services
Call: 0345 600 3893
Email: commercialmotor@ers.com

Underwriting
Call: 0345 600 2280
Email: commercialquotes@ers.com

Customer Services
Call: 0345 600 3890
Email: personalmotor@ers.com

Underwriting
Call: 0345 600 2113
Email: bespokequotes@ers.com

Customer Services
Call: 0345 602 5803
Email: personalmotor@ers.com

Underwriting
Call: 0345 602 5803
Email: motorcycleuw@ers.com

Customer Services
Call: 0345 600 3890
Email: personalmotor@ers.com

Underwriting
Call: 0345 600 2113
Email: bespokeuwquotes@ers.com

Customer Services
Email: mbiops@ers.com

Underwriting
Email: motor.breakdown@ers.com

Customer Services
Call: 0345 266 9216
Email: personalmotor@ers.com

Underwriting
Call: 0345 600 2107
Email: nsquotes@ers.com

Customer Services
Call: 0330 053 9157
Email: prestige.ops@ers.com

Underwriting
Call: 0333 241 2445
Email: sports-entertainment@ers.com

Customer Services
Call: 0345 602 5428
Email: agricultureuw@ers.com

Underwriting
Call: 0345 600 2284
Email: agriculturequotes@ers.com

Customer Services
Call: 0345 600 3893
Email: commercialmotor@ers.com

Underwriting
Call: 0345 600 2280
Email: commercialquotes@ers.com

Customer Services
Call: 0345 600 3893
Email: commercialmotor@ers.com

Underwriting
Call: 0345 600 2280
Email: commercialquotes@ers.com

Customer Services
Call: 0330 053 9157
Email: prestige.ops@ers.com

Underwriting
Call: 0333 241 2445
Email: prestige@ers.com

Customer Services
Call: 0345 600 3893
Email: commercialmotor@ers.com

Underwriting
Call: 0345 600 2280
Email: commercialquotes@ers.com

Customer Services
Call: 0345 600 3893
Email: commercialmotor@ers.com

Underwriting
Call: 0345 600 2280
Email: commercialquotes@ers.com

Customer Services
Call: 0345 602 5801
Email: personalmotor@ers.com

Underwriting
Call: 0345 602 5801
Email: privatecaruw@ers.com

Speak to a relationship manager

Search relationship manager contact details

Call: 0203 824 6844
Call: 0203 824 6844
Call: 0203 824 5151
Email: james.wright@ers.com
Call: 0203 824 5151
Email: james.wright@ers.com
Call: 0203 824 6844
Call: 0203 824 6844
Call: 0203 824 6844
Call: 0203 824 5399
Email: neha.roychowdhury@ers.com
Call: 07827 976 572
Email: rosie.carr@ers.com