​Getting in touch

If you're a policyholder and have a question, you want to talk to someone who can answer your query straight away rather than being put on hold. The best person to contact is your broker, who will know your policy and be able to answer all your questions.

If you're an existing broker, you want access to underwriters when you need it most and for your service needs to be met promptly and efficiently. You can find detailed Underwriting contact sheets for each product below as well as the relevant phone numbers for Claims. Alternatively, all contact details can be found via this link.

If you're a new broker looking to do business with us then your first port of call should be to contact one of our Relationship Managers.  We have coverage across the whole UK so simply click on the following link to find the contact details of your nearest one :  Relationship Manager Contact Details

To contact us by post please click on the following link to see the relevant PO Box address to use - ERS Postal Adresses

For underwriting and operations


 

 

If you're making a claim


Classic, Modified & Kit Car

T: 0330 1235992

Motorcycle

T: 0330 1235992

Car

T: 0330 1235992

 
 

Van

T: 0330 1235992

Non Standard Car & Van

T: 0330 1235992

Transportation

T: 0330 1235991

 
 

Showman

T: 0330 1235991

Specialist Commercial Vehicle

T: 0330 1235991

Fleet 10+

T: 0330 1235991

 
 

Fleet 4+

T: 0330 1235991

Motorhome

T: 0330 1235992

Taxi

T: 0330 1235991

 
 

Coach & Bus

T: 0330 1235991

Minibus

T: 0330 1235991

Farmer

T: 0330 1235991

 
 

Rural Community

T: 0330 1235991