If you're a policyholder and have a question, you want to talk to someone who can answer your query straight away rather than being put on hold. The best person to contact is your broker, who will know your policy and be able to answer all your questions.
If you're an existing broker, you want access to underwriters when you need it most and for your service needs to be met promptly and efficiently. You can find detailed Underwriting contact sheets for each product below as well as the relevant phone numbers for Claims. Alternatively, all contact details can be found
via this link.
If you're a new broker looking to do business with us then your first port of call should be to contact one of our Relationship Managers. We have coverage across the whole UK so simply click on the following link to find the contact details of your nearest one : Relationship Manager Contact Details
To contact us by post please click on the following link to see the relevant PO Box address to use -
ERS Postal Adresses