What are cookies?

A cookie is a small file of letters and numbers which may be stored on your browser or the hard drive of your computer (or other electronic device) when you access a website.

Consent

In most cases we will need your consent in order to use cookies on this Website. The exception is where the cookie is essential for the operation of the Website.

There is a notice on our home page which allows you to accept those cookies that you are happy for us to use for the purposes described in this Website Cookie Policy.

How do we use cookies on our Website?

We use cookies and similar tracking technologies on our Website for our own internal purposes to track how visitors navigate through the Website in order to enable us to evaluate and improve the Website and our online services.

We also use cookie technology to ensure that, where you have registered for any of our online services, we maintain your confidentiality and security as you move through secure or password protected areas of the Website.

In addition, to evaluate the effectiveness of our advertisements and promotions on selected third party websites, we may (together with the third party agents who help manage our online advertising) use cookies to measure response rates to our advertisements and promotions, and to pre-fill online forms to enhance your experience of the Website.

We do not use cookies to track your use of the Internet after leaving the Website, nor will we pass on any cookie-derived information to third parties other than as set out in this Cookie Policy. We may collate the statistical data compiled in respect of use of the Website with statistical data similarly compiled in respect of other websites operated by other companies in the ERS Group in order to facilitate group-wide evaluation and improvements.

Which cookies do we use on our Website?

We use the following types of cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
  • Site preference cookies. We have the capability to use this type of cookie. Where used, these allow us to recognise you when you return to our website. This will enable us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Some of the cookies we use are temporary and only remain in the cookie file of your browser until you leave the Website. Other cookies remain in the cookie file of your browser for a longer period of time.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Provider

Cookie Name

Purpose

Essential for the operation of the website?

Duration

Craft CMS

CraftSessionld

Provides us with the ability to manage the content of the website. Stores cookies based on whether the user is logged in or not.

Yes

Until you leave the Website

Craft CMS

CRAFT_CSRF_TOKEN

Provides us with the ability to manage the content of the website. Stores cookies based on whether the user is logged in or not.

Yes

Until you leave the Website

Google Analytics

_gat

Gathers information allowing us to understand the user’s interactions with the website and ultimately refine that experience to better serve the user.

No

1 minute

Google Analytics

_ga

Gathers information allowing us to understand the user’s interactions with the website and ultimately refine that experience to better serve the user.

No

2 years

Hubspot

_hssrc

Allows targeting of advertising

No

Until you leave the Website

Hubspot

_hstc

Allows targeting of advertising

No

2 years

Hubspot

hubspotutk

Gathers information allowing us to understand the user’s interactions with the website and ultimately refine that experience to better serve the user.

Yes

2 years

ERS Drive

ASP.NET_Sessionld

Allows token to be sent to ERS applications (eTrade, Claims, Motor Breakdown) to enable authentication.

Yes

Until you leave the Website

ERS Drive

ERSAuthCookie

Allows token to be sent to ERS applications (eTrade, Claims, Motor Breakdown) to enable authentication.

Yes

Until you leave the Website

ERS Drive

_RequestVerificationToken

Allows token to be sent to ERS applications (eTrade, Claims, Motor Breakdown) to enable authentication.

Yes

Until you leave the Website

ERS Drive

infoHtml

Allows token to be sent to ERS applications (eTrade, Claims, Motor Breakdown) to enable authentication.

Yes

Until you leave the Website

We work with third party suppliers who may also set cookies on our website. These third party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will also find additional information below:

Hubspot, a third party supplier we use to create websites, uses cookies to measure response rates to promotions and to pre-fill online forms based on information you have provided on previous visits to our site, to make your browsing experience more convenient.

What is the nature of the cookie-derived information we collect?

The information we obtain from our use of cookies will not contain your personal data, although we may obtain information about your computer such as your browser and/or other internet log information. The information obtained by Hubspot may include personal data such as your name, email address and telephone number.

How to turn off cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you block all cookies (including essential cookies) you may lose some of the functionality of this Website.

Further Information

For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies:

https://ico.org.uk/your-data-m...