ERS, the only specialist motor insurance syndicate in Lloyd's of London, is announcing organisational changes to help drive it further towards the achievement of its mid-term target of a 90% combined ratio. Following continued progress shown through the company's 2016 half year results, ERS is making some organisational changes.

ERS has operations in both Swansea and London. London focuses on having market specialists and Swansea focuses on operational excellence. Following a review the executive team is proposing to:

  • merge its Large Loss and Complex Personal Injury teams in London to manage claims in excess of £50,000. Claims below this amount will be handled in Swansea;
  • re-locate its Counter-Fraud activities across both underwriting and claims to Swansea, enabling it to increase the level of resource devoted to these following recent investment in new intelligence-led methods to combat emerging threats;
  • migrate the majority of IT capability to Swansea, with a small team remaining in London for the delivery of localised support;
  • establish a new project management team with roles in both London and Swansea

As a result of these changes some 38 roles currently based in London will move to Swansea. Given the move of the roles ERS has entered into consultation with affected employees.

ERS's Swansea site is located at Crucible Park and it has been expanding in the area over the last three years.

Ian Parker, CEO said "I am confident that these changes will create the right balance for ERS in terms of roles based in Swansea and London and will help ensure that we deliver profitable, sustainable growth that will benefit our brokers and their customers and our shareholders and employees."


For more information please contact:

Louise Naqvi
ERS Head of PR
07825 032262

Notes to Editors:

About ERS

ERS has been providing insurance products for more than 60 years and provides insurance to more than 500,000 policyholders through Lloyd's syndicate 218. ERS offers a diverse range of products, including private car, classic car, van, motorcycle, taxi, minibus, fleet, haulage, agricultural vehicle and motor breakdown.

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