COVID-19 — Supporting your policyholders

We’ve made some immediate changes to our underwriting appetites in response to Covid-19.

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ERS Status Update – 20/03/2020

We implemented our BCP earlier this week and, at the close of business today, all employees will be working from home. In short, we’re open for business and operating as normal. Read more in our latest Service Update.

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Coronavirus update - planning for employees to work at home

Following government advice, I have asked all our London based employees to work from home until further notice and have accelerated our plans for our Swansea based operations team to begin work from home.

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Business Continuity Planning Update

Considering the recent global outbreak of Coronavirus, we want to provide you with a short update on the steps we are taking to ensure that we can continue to support you and your policyholders, whilst keeping ERS employees safe. The nature of this situation means that our approach can change at any time – you can stay up to date by signing up to receive emails or following us on LinkedIn and Twitter.

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